Articles
To properly diagnose a connection issue, we need to see where the connection is dropping or...
Don't know how to view your desktop on Linux?Just go to the "View Details" section of your Service, and then scroll down, you will see that...
How do I change my IP or location?You may not change your location or IP yourself. To change your IP or location, a support agent...
How to Upgrade?If you are trying to upgrade your plan and do not know how then please follow the guide below:1)...
My program is messing up?Please keep in mind that we're providing your a VPS. If what you run on it messes up, chances are...
My VPS is down!Service Unavailable?Chances are that there is an open network issue explaining any problems we...
My VPS is suspended!If you are suspended, chances are that you broke our terms of service. So before making a ticket,...
Pending Order / BackorderMost plans will be delivered within 5 minutes. However, they may remain in "pending" status until...
Proxy not working?If you purchased a proxy from us, make sure you use root as the username and 1080 as the port....
Service Status Offline / Unknown / DownThere are multiple reasons for your service being inaccessible. Please review these common...
Why can't I use Windows Remote Desktop?If you cannot connect to your server with Remote Desktop, chances are, it's not fully set up yet....
Why is my VPS in the wrong location? Wrong Geolocation? Wrong IP?Sometimes the IP block you are on is not geolocated to the proper location, since we lease blocks...
Windows Remote Desktop Issues - Firewall RelatedIf you have not set a password through VNC then please check out our article that deals with the...
Windows stuck/frozen on loading screenSometimes Windows will not boot properly. In most common cases, it will freeze on the Windows...
Powered by WHMCompleteSolution
Not Yet Registered? Click here to signup...