Dev License: This installation of WHMCS is running under a Development License and is not authorized to be used for production use. Please report any cases of abuse to [email protected]

My VPS is down!

Service Unavailable?
Chances are that there is an open network issue explaining any problems we are facing. Please do not create a ticket if there's an open network issue.


Steps to take before creating a support ticket
  1. Check to see if you can ping the IP address of your service. If you can, your service is up.
  2. Is your service offline? Check from the contract panel and "boot" it to see if it turns on.
  3. Have you modified settings on SolusVM, reset VNC password, or re-installed the VPS? Try rebooting it first.


Thank you.

Was this answer helpful?

 Print this Article

Also Read

How do I change my IP or location?

You may not change your location or IP yourself. To change your IP or location, a support agent...

Windows Remote Desktop Issues - Firewall Related

If you have not set a password through VNC then please check out our article that deals with the...

Windows stuck/frozen on loading screen

Sometimes Windows will not boot properly. In most common cases, it will freeze on the Windows...

My VPS is suspended!

If you are suspended, chances are that you broke our terms of service. So before making a ticket,...

Proxy not working?

If you purchased a proxy from us, make sure you use root as the username and 1080 as the port....

Powered by WHMCompleteSolution