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Oct 16th Regarding our Uptime Guarantee

Dear VirMach Customers,As you may know, we recently introduced automatic credits on downtime as well as an extended SLA credit in the event of downtimes. We define a downtime as 10 minutes or more, as sometimes there might be some minor network hiccups. Over the past few months, we have credited every customer automatically per downtime, even if ... Read More »

Sep 9th Limited Support for the days between 9/10 and 9/12

While we will try to answer all support tickets as they come in, some requests may need to wait for Wednesday. If your request is not done in a timely manner you will be credited depending on the severity of the issue.

Apologies, and as always thank you for your continued support.

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